| Profession |
Skills Required |
Duties Performed |
| Cisco Network Analyst |
- Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
|
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Develop, document and revise system design procedures, test procedures, and quality standards.
|
| Cisco Network Support Engineer |
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Mathematics: Using mathematics to solve problems.
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
|
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
|
| Business Information Systems Administrator |
- Operations Analysis: Analyzing needs and product requirements to create a design.
- Persuasion: Persuading others to change their minds or behavior.
- Operations Analysis: Analyzing needs and product requirements to create a design.
|
- Train people in computer system use.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
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