| Profession |
Skills Required |
Duties Performed |
| Cisco Network Support Engineer |
- Negotiation: Bringing others together and trying to reconcile differences.
- Equipment Maintenance: Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
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- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
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| Business Information Systems Administrator |
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Operation and Control: Controlling operations of equipment or systems.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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- Configure, monitor, and maintain email applications or virus protection software.
- Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
- Monitor current reports of computer viruses to determine when to update virus protection systems.
|
| Cisco Network Analyst |
- Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.
- Negotiation: Bringing others together and trying to reconcile differences.
- Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
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- Recommend new equipment or software packages.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
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