| Profession |
Skills Required |
Duties Performed |
| Cisco Network Support Engineer |
- Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Mathematics: Using mathematics to solve problems.
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- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
|
| Information Technology Manager |
- Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Mathematics: Using mathematics to solve problems.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
|
| Cisco Network Assistant |
- Operation Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Programming: Writing computer programs for various purposes.
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- Set up user accounts, regulating and monitoring file access to ensure confidentiality and proper use.
- Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing system, and make purchase recommendations.
- Maintain needed files by adding and deleting files on the network server and backing up files to guarantee their safety in the event of problems with the network.
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