|Profession||Skills Required||Duties Performed|
|Cisco Network Assistant
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
- Troubleshooting: Determining causes of operating errors and deciding what to do about it.
- Time Management: Managing one's own time and the time of others.
- Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies.
- Maintain the peripherals, such as printers, that are connected to the network.
- Set up user accounts, regulating and monitoring file access to ensure confidentiality and proper use.
|Cisco Network Analyst
- Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Installation: Installing equipment, machines, wiring, or programs to meet specifications.
- Train staff and users to work with computer systems and programs.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
|Cisco Network Support Engineer
- Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
- Oversee the daily performance of computer systems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Modify and customize commercial programs for internal needs.