| Profession |
Skills Required |
Duties Performed |
| Travel Agent |
- Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
|
- Collect payment for transportation and accommodations from customer.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
|
| Hotel Manager |
- Instructing: Teaching others how to do something.
- Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Service Orientation: Actively looking for ways to help people.
|
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Perform marketing and public relations activities.
|
| Travel Guide |
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Instructing: Teaching others how to do something.
- Service Orientation: Actively looking for ways to help people.
|
- Resolve any problems with itineraries, service, or accommodations.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Explain hunting and fishing laws to groups in order to ensure compliance.
|