| Profession |
Skills Required |
Duties Performed |
| Cisco Network Support Engineer |
- Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
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- Enter commands and observe system functioning to verify correct operations and detect errors.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
|
| Cisco Network Assistant |
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
- Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Programming: Writing computer programs for various purposes.
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- Monitor system performance and provide security measures, troubleshooting and maintenance as needed.
- Work with other engineers, systems analysts, programmers, technicians, scientists and top-level managers in the design, testing and evaluation of systems.
- Train users in use of equipment.
|
| Information Technology Manager |
- Speaking: Talking to others to convey information effectively.
- Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.
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- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Manage backup, security and user help systems.
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